Welcome to the family of Synonym!

Our products are crafted with absolute care to meet high quality standards in manufacturing and finishing. Each product is checked thoroughly before dispatch. Hence, there is no exchange or return as every piece is made to order as per your size and requirements. In case of any alteration, we are happy to assist you.

There is no return or exchange on the basis of color, choice or handwork.

In case of incorrect or damaged product received, please contact us or e-mail us with thorough details and clear images.

If the item you received is not what you originally ordered, please write to us with your order number and name. We shall ship the merchandise you requested for as soon as we receive our wrongly sent merchandise in its original form and packaging.

Due to unforeseen circumstances, it is possible that we may not be able to produce your order piece. In such cases, you will be offered an alternate option / store credit / full refund. The refund will be issued within 72 hours.

Your understanding of these policies is valued and we truly appreciate your support.